2529867 - How to create perfect case for R/3 ATP issues

You want to create a support case for:

• SAP R/3 Available-To Promise issue on component SD-BF-AC* or on LE-SHP-GF-AC,
• Delivery and transportation scheduling issue on component LE-SHP-GF-DS,
• Route scheduling issue on component LE-SHP-GF-RS,
• Assembly processing issue on component PP-ATO.

You want to know which information and details you need to provide in the case.

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SAP ERP 6.0 ; SAP enhancement package 1 for SAP ERP 6.0 ; SAP enhancement package 2 for SAP ERP 6.0 ; SAP enhancement package 3 for SAP ERP 6.0 ; SAP enhancement package 4 for SAP ERP 6.0 ; SAP enhancement package 4 for SAP ERP 6.0 on SAP enhancement package for SAP NetWeaver 7.0 ; SAP enhancement package 5 for SAP ERP 6.0 ; SAP enhancement package 6 for SAP ERP 6.0 ; SAP enhancement package 7 for SAP ERP 6.0 ; SAP enhancement package 8 for SAP ERP 6.0 ; SAP enhancement package for SAP ERP 2005 ; mySAP ERP 2004

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