SAP Knowledge Base Article - Preview

2529902 - Action Set As Irrelevant Grayed Out For Ticket

Symptom

You are trying to set a Ticket as irrelevant but action Set as Irrelevant is grayed out.


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

Ticket, Status, Set as Irrelevant , KBA , ticket , status , service , set as irrelevant , completed , LOD-CRM-SRP , Service Request Processing , How To

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