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2529955 - "SAP..." menu item is missing in SAP Business Connector UI

Symptom

[SAP...] menu is missing from SAP Business Connector (SAP BC) UI as following image.

sapbc_abnormal.png

In normal situation it should look like following image.

sapbc_normal.png

Additionally the following error is logged in the .../sapbc<xx>/Server/logs/error.*.log


   20xx-xx-xx xx:xx:xx CST java.lang.NullPointerException
     at com.wm.pkg.sap.ServerInfoManager.cleanup(ServerInfoManager.java:170)
     at sap.JSBC_admin.shutdown(JSBC_admin.java:275)
     at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
     at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
     at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
     at java.lang.reflect.Method.invoke(Method.java:585)
     at com.wm.app.b2b.server.JavaService.baseInvoke(JavaService.java:303)
     at com.wm.app.b2b.server.ServiceManager.invoke(ServiceManager.java:700)
     at com.wm.app.b2b.server.ServiceManager.invoke(ServiceManager.java:497)
     at com.wm.app.b2b.server.ServiceManager.invoke(ServiceManager.java:469)
     at com.wm.app.b2b.server.SessionInvoke.run(Session.java:867)
     at com.wm.util.pool.PooledThread.run(PooledThread.java:109)
     at java.lang.Thread.run(Thread.java:725)

   20xx-xx-xx xx:xx:xx CST java.lang.NullPointerException
     at com.wm.pkg.sap.ServerInfoManager.cleanup(ServerInfoManager.java:170)
     at sap.JSBC_admin.shutdown(JSBC_admin.java:275)
     at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
     at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
     at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)    
     at java.lang.reflect.Method.invoke(Method.java:585)
     at com.wm.app.b2b.server.JavaService.baseInvoke(JavaService.java:303)
     at com.wm.app.b2b.server.ServiceManager.invoke(ServiceManager.java:700)
     at com.wm.app.b2b.server.ServiceManager.invoke(ServiceManager.java:497)
     at com.wm.app.b2b.server.ServiceManager.invoke(ServiceManager.java:469)
     at com.wm.app.b2b.server.SessionInvoke.run(Session.java:867)
     at com.wm.util.pool.PooledThread.run(PooledThread.java:109)
     at java.lang.Thread.run(Thread.java:725)


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Environment

SAP Business Connector versions [4.6 / 4.7 / 4.8*]

Product

SAP Business Connector 4.6 ; SAP Business Connector 4.7 ; SAP Business Connector 4.8

Keywords

display, show up, sapbc, 表示されない, 表示されません, 不展示, 不显示, 不加载, SAP..., menu missing, missing menu,option, item,Business, connector, SAPBC, BC, Connector, business, serverinfo, NullPointerException, sap.cnf, java.lang.NullPointerException , KBA , BC-MID-BUS , Business Connector , Problem

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