Symptom
The following error occurs in SAP Analytics Cloud (SAC):
- 503 service not available.
Environment
- SAP Analytics Cloud
- SAP Web Dispatcher
Reproducing the Issue
- Configure SAP Web Dispatcher as a reverse proxy for SAP Analytics Cloud
- Successfully access SAP Analytics Cloud via https://<WEBDISPATCHERHOST>
- After some time start receiving 503 service not available
Cause
The SSL Certificate for your SAP Analytics Cloud system has been updated.
Resolution
- Re-import the SSL Certificate for SAP Analytics Cloud into SAP Web Dispatcher per section.
- See the following blog for more information: Direct Live Connections in the Internet Scenario.
See Also
- 2569847 - Where can you find user assistance (help) for SAP Analytics Cloud to use, configure and operate it more effectively?
- Have a question? Ask it here on the SAP Community. Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening an case for SAP Analytics Cloud?
- SAP Analytics Cloud > Learning > Guided Playlists
- SAP Analytics Cloud > Learning > Guided Playlists > Getting Support
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