Symptom
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When going into Integration centre to view the Division and Department Onboarding Sync reports, an error stating
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Starting entity not found in metadata: FODivision
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Starting entity not found in metadata: FODepartment
Environment
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SAP SuccessFactors Onboarding
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SAP SuccessFactors Employee Central Integration to SAP Business Suite
Reproducing the Issue
- Login to BizX and proxy on as job owner
- Go to Admin Centre
- Go to Integration Centre
- Click on My Integrations
- Scroll down to 'ONB Department Sync' and 'ONB Division Sync'
- Click on the edit icon next to either of them, observe error
- If you click OK, you cant do anything in the report and the error keeps popping up
Cause
- A new Entity was entered / changes to an existing Entity where made without refreshing the OData API Metadata Refresh and Export
Resolution
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Navigate to Admin Center
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Search for OData API Metadata Refresh And Export
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Click Refresh
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Wait a couple of seconds until it's completed
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Return Integration Center to test
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Error is no longer there
Keywords
Starting entity not found in metadata: FODivision, Starting entity not found in metadata: FODepartment, Corporate Stucture Sync, Integration Center, Division Sync, Department Sync, Location Sync , KBA , LOD-SF-OBD , Onboarding , How To
Product
SAP SuccessFactors Onboarding 1608