SAP Knowledge Base Article - Public

2530455 - Unable to Post Payment Allocation Automatically

Symptom

A Payment Allocation is expected to be posted automatically after Inbound Payment File is successfully posted from the bank.

However, this does not happen, and the Payment Allocation remains in the "In Preparation" status.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to the Liquidity Management Work Center.
  2. Select the Inbound Files View.
  3. Show All Inbound Files, find XXX (where XXX represents the Inbound File in question) and press Go.

The Status of the file is Finished as expected.

  1. Go to the Payment Management Work Center.
  2. Select the Payment Allocation View.
  3. Show In Preparation Payment Allocations, find YYY (where YYY represents the respective Payment Allocation) and press Go.
  4. Choose Edit.
  5. Under Tab Payment Confirmations/Returns the Open Payments concerned are not listed since they are already posted.

The payment allocation YYY is still in status In Preparation.

  1. Under Details of Bank Statement Item, select the External Reference ID ZZZ/AA (where ZZZ/AA represents the External Reference in question).
  2. Scroll down until you can see an item where postprocessing is required.

This item is expected to have the Postprocessing Status set to "Not Required."

Cause

There can be several reasons and solutions for this behavior as outlined below.

Resolution

First solution:

  1.  Go to the Liquidity Management Work Center.
  2.  Select the Bank Statements View.
  3.  Switch to All Bank Statements.
  4.  Search for Bank statement ID ZZZ that has the Postprocessing status Required.
  5.  Select the Bank Statement and click on Restart Payment Allocation Processing.

The Payment Allocation gets posted.

Second solution:

  1. Go to the Payment Management Work Center.
  2. Select the Payment Allocation View.
  3. Search for Payment Allocation ID FFF (where FFF represents the Payment Allocation in question) and press Edit.
  4. Click on action Create Proposal and then you will be able to post the Payment Allocation.
  5. Press Post.

Now the Payment Allocation is posted.

Third solution:

  1. Go to the Liquidity Management Work Center.
  2. Select the Bank Statements View.
  3. Open Bank Statement ID ZZZ that has the Postprocessing Status Required and press button View All.
  4. Select the Transactions tab.
  5. You can find the Item ID AA that needs Postprocessing Action.
  6. Select the Required blue hyper link.
  7. A new window pops up.
  8. Then select the button Assign Payment On Account.
  9. Customer/Supplier ID TTT (where TTT represents the Customer / Supplier ID) has to be filled and press button OK.
  10. Press the Post button to post the payment to the corresponding Trade Receivable/Payable Account.
  11. Select the Open Invoices and press button Post.

The Payment Allocation is now be posted.

Keywords

Payment Allocation, In Preparation, Post, Automatically, Inbound File. , KBA , AP-PAY , Payment Processing , How To

Product

SAP Business ByDesign all versions