Symptom
A Payment Allocation is expected to be posted automatically after Inbound Payment File is successfully posted from the bank.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to the Liquidity Management Work Center.
- Select the Inbound Files View.
- Show All Inbound Files, find XXX (where XXX represents the Inbound File in question) and press Go.
The Status of the file is Finished as expected.
- Go to the Payment Management Work Center.
- Select the Payment Allocation View.
- Show In Preparation Payment Allocations, find YYY (where YYY represents the respective Payment Allocation) and press Go.
- Choose Edit.
- Under Tab Payment Confirmations/Returns the Open Payments concerned are not listed since they are already posted.
The payment allocation YYY is still in status In Preparation.
- Under Details of Bank Statement Item, select the External Reference ID ZZZ/AA (where ZZZ/AA represents the External Reference in question).
- Scroll down until you can see an item where postprocessing is required.
Cause
There can be several reasons and solutions for this behavior as outlined below.
Resolution
First solution:
- Go to the Liquidity Management Work Center.
- Select the Bank Statements View.
- Switch to All Bank Statements.
- Search for Bank statement ID ZZZ that has the Postprocessing status Required.
- Select the Bank Statement and click on Restart Payment Allocation Processing.
The Payment Allocation gets posted.
Second solution:
- Go to the Payment Management Work Center.
- Select the Payment Allocation View.
- Search for Payment Allocation ID FFF (where FFF represents the Payment Allocation in question) and press Edit.
- Click on action Create Proposal and then you will be able to post the Payment Allocation.
- Press Post.
Now the Payment Allocation is posted.
Third solution:
- Go to the Liquidity Management Work Center.
- Select the Bank Statements View.
- Open Bank Statement ID ZZZ that has the Postprocessing Status Required and press button View All.
- Select the Transactions tab.
- You can find the Item ID AA that needs Postprocessing Action.
- Select the Required blue hyper link.
- A new window pops up.
- Then select the button Assign Payment On Account.
- Customer/Supplier ID TTT (where TTT represents the Customer / Supplier ID) has to be filled and press button OK.
- Press the Post button to post the payment to the corresponding Trade Receivable/Payable Account.
- Select the Open Invoices and press button Post.
The Payment Allocation is now be posted.
Keywords
Payment Allocation, In Preparation, Post, Automatically, Inbound File. , KBA , AP-PAY , Payment Processing , How To