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SAP Knowledge Base Article - PreviewSymptom
Setting up or updating contacts via the External List Management only updates the personal telephone number but not the work phone.
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Environment
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SAP Customer Relationship Management (CRM)
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SAP enhancement package for SAP CRM
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SAP enhancement package for SAP CRM, version for SAP HANA
Product
SAP Customer Relationship Management all versions ; SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions
Keywords
Import of Phone Numbers via ELM, mport of work telephone Number via ELM, PERS_TELEPHON , KBA , CRM-MKT-EAL , External List Management , Problem
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