SAP Knowledge Base Article - Public

2530556 - Default Goal Plan Always Displays on the SuccessFactors Mobile App

Symptom

On the SuccessFactors Mobile App, the system default goal plan will always display when the Goals tab is selected.

 Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

  • SAP SuccessFactors Goal Management
  • SAP SuccessFactors Mobile

Reproducing the Issue

  1. Set the system default goal plan as "2019 Goals"
  2. Open the SF Mobile Application and navigate to the Goals tab

The 2019 Goals plan is already selected:

default plan mob.png

   3. Change the goal plan selection to "2018 Goal plan" and close out of the Mobile App.

   4. Re-open the Mobile App

The default goal plan "2019 Goals" will automatically display.

Resolution

  • When accessing the Goal Plan on the Mobile App, the default Goal Plan will always display.
  • The end-user can navigate to other goal plans they have permission to access.
  • On the web version of the Goal module, the last accessed goal plan will be selected i.e. the goal plan selection is "sticky".  See KBA: 2072219 - Manage Templates - Setting the Default Goal Plan
  • If you would like to submit an enhancement request for this feature, please visit https://influence.sap.com/successfactors and follow the instructions.

Keywords

Goal, GM, Plan, Template, Default, Mobile, iOS, Android, Display, Visible, Select, Sticky, Web , KBA , LOD-SF-GM-MOB , Mobile , How To

Product

SAP SuccessFactors Performance & Goals all versions