Symptom
On the SuccessFactors Mobile App, the system default goal plan will always display when the Goals tab is selected.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
- SAP SuccessFactors Goal Management
- SAP SuccessFactors Mobile
Reproducing the Issue
- Set the system default goal plan as "2019 Goals"
- Open the SF Mobile Application and navigate to the Goals tab
The 2019 Goals plan is already selected:
3. Change the goal plan selection to "2018 Goal plan" and close out of the Mobile App.
4. Re-open the Mobile App
The default goal plan "2019 Goals" will automatically display.
Resolution
- When accessing the Goal Plan on the Mobile App, the default Goal Plan will always display.
- The end-user can navigate to other goal plans they have permission to access.
- On the web version of the Goal module, the last accessed goal plan will be selected i.e. the goal plan selection is "sticky". See KBA: 2072219 - Manage Templates - Setting the Default Goal Plan
- If you would like to submit an enhancement request for this feature, please visit https://influence.sap.com/successfactors and follow the instructions.
Keywords
Goal, GM, Plan, Template, Default, Mobile, iOS, Android, Display, Visible, Select, Sticky, Web , KBA , LOD-SF-GM-MOB , Mobile , How To
Product
SAP SuccessFactors Performance & Goals all versions