Symptom
- On step 7 Finalize Configuration, activity WEB Services Logical Port Creation is failing with the error below:
Java Communication user is not operational; activity cancelled
- On error details, it is explained that: The Java communication user to the managed system ( SM_COLL<SID> ) is not flagged as ready to be used
- On Maintain Users step, SM_COLL<SID> user is with red status saying the roles are ok:
- The user will eventually get locked, but you know the password for this user and testing logon (via browser or RFC) is successful.
- Note 1716651 was reviewed and steps followed, but issue is not resolved after that.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
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Environment
SAP Solution Manager 7.2
Product
SAP Solution Manager 7.2
Keywords
SMD_COLL_SID, Java Communication user, Solution Manager , WEB Services Logical Port Creation , KBA , SV-SMG-INS-CFG-MNG , Managed System Configuration , Problem
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