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2530633 - SM_COLL<SID> causes WEB Services Logical Port Creation error


  • On step 7 Finalize Configuration, activity WEB Services Logical Port Creation is failing with the error below:

Java Communication user is not operational; activity cancelled

  • On error details, it is explained that: The Java communication user to the managed system ( SM_COLL<SID> ) is not flagged as ready to be used


  • On Maintain Users step, SM_COLL<SID> user is with red status saying the roles are ok:


  • The user will eventually get locked, but you know the password for this user and testing logon (via browser or RFC) is successful.
  • Note  1716651 was reviewed and steps followed, but issue is not resolved after that.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.



SAP Solution Manager 7.2


SAP Solution Manager 7.2


SMD_COLL_SID, Java Communication user, Solution Manager , WEB Services Logical Port Creation , KBA , SV-SMG-INS-CFG-MNG , Managed System Configuration , Problem

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