Symptom
When trying to start Analysis for Office, the error "Object reference not set to an instance of an object" occurs and AO is not starting.
The entry below can be found in traces:
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Error finding plugins at path C:\Program Files (x86)\SAP BusinessObjects\Office AddIn\Plugins\ with expression *Plugin.dll:
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Environment
SAP Analysis for Microsoft Office
Reproducing the Issue
- Try to start Analysis for Office;
- Confirm error message;
- Confirm that Analysis is not visible in Excel.
Resolution
- Uninstall Analysis for Office via control panel;
- Delete all content from "C:\Program Files (x86)\SAP BusinessObjects\Office AddIn\Plugins";
- Install Analysis for Office again.
See Also
Keywords
error, start, disabled, disable, unable, exception, initializing, starting, opening, open , KBA , BI-RA-AO-XLA , Excel Addin , Problem
Product
SAP Analysis for Microsoft Office all versions