Symptom
When exporting the list from the Maintain Business Users app some users may not appear in the exported file
Environment
SAP S/4HANA Cloud
Reproducing the Issue
- Go to the Maintain Business Users app
- Select Export to export the list
- Review the exported file, some users may not appear there that were appearing in the app
Cause
This can happen if required details, like email address, are missing from the user
Resolution
Add the missing details to the user to have them appear in any future exported lists
Keywords
download excel employee records import employees , KBA , BC-SRV-APS-IAM , Identity and Access Management , Problem
Product
SAP S/4HANA Cloud 1708