SAP Knowledge Base Article - Public

2530663 - Exported Business User List Incomplete SAP S/4HANA Cloud

Symptom

When exporting the list from the Maintain Business Users app some users may not appear in the exported file

Environment

SAP S/4HANA Cloud

Reproducing the Issue

  1. Go to the Maintain Business Users app
  2. Select Export to export the list
  3. Review the exported file, some users may not appear there that were appearing in the app

Cause

This can happen if required details, like email address, are missing from the user

Resolution

Add the missing details to the user to have them appear in any future exported lists

Keywords

download excel employee records import employees , KBA , BC-SRV-APS-IAM , Identity and Access Management , Problem

Product

SAP S/4HANA Cloud 1708