Symptom
When you are trying upload the Attachments in Data Workbench you receive following error messages:
Error 1: "Error in uploading .CSV file"
Error 2: "Error occurred processing the CSV fileMalformed entry of zip or jar file. Set system property 'com.sap.jvm.ZipEntry.encoding' to 'CP437'"
Reproducing the Issue
- Go to Data Workbench workcenter.
- Select Import view and go to Attachments tab.
- Download the metadata template.
- Upload the file and you will receive above error.
Cause
Case 1: Error 1: You are using old template for upload.
Case 2: Error 2: You are using .png files or .jpg files with filename having special characters.
Resolution
Use below examples to set correct data in template:
Case 1: Download current template from Data Workbench Attachments in Import view. In the current template Mime Type is not required any further.
Use attachment name as :
XXX (where XXX is attachment name)
Use the File Path as :
XXX.png (where XXX.png is file path)
Case 2:
Rename the .png and .jpg file without special characters.
Keywords
Error in uploading .CSV file, Attachment import , KBA , LOD-CRM , Cloud for Customer , How To