/support/notes/service/sap_logo.png){kind=logo}
SAP Knowledge Base Article - PreviewSymptom
A Workflow Rule to send an E-Mail to the Contact of an Account or Individual Account for a Ticket after a Ticket was created is not getting triggered.
Read more...
Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer add-ins 1802 ; SAP Cloud for Customer core applications 1708 ; SAP Hybris Cloud for Customer add-ins 1708 ; SAP Hybris Cloud for Customer add-ins 1711
Keywords
Workflow Rule, Send out Email, , KBA , LOD-CRM-EMP , Employee , LOD-CRM-WKF , Workflow , How To
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.
/support/notes/service/twitter.svg)
/support/notes/service/youtube.svg)
/support/notes/service/linkedin.svg)
/support/notes/service/instagram2.svg)