You receive an application error when attempting to contact a candidate via SMS.
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SAP SuccessFactors Recruiting Management
Reproducing the Issue
- Select a candidate > Action dropdown > Contact candidate.
- Select 'SMS' radio button.
- Select a template or write the body of the message.
- Click 'Next'.
- Click 'Send'.
- Receive an error.
The 'From' field contains a recruiting user's name, but doesn't contain an email address.
Ensure the 'From' field contains a valid email address
Contact, Email, Message, I'm Done , KBA , LOD-SF-RCM , Recruiting Management , Problem