SAP Knowledge Base Article - Public

2531021 - Not all Standard Fields Available in the Campaign File Format

Symptom

You are using the Campaign File Format functionality for your customer campaigns. You notice that not all standard fields are available here.

Environment

SAP Sales Cloud

Reproducing the Issue

  1. Go to the Sales Campaign workcenter.
  2. Go to the Campaign File Format view.
  3. Open any Campaign File Format.

Result: The fields Postbox, Territory, Territory Owner (and others) are not in the list of available fields.

Cause

This is the currently expected system behaviour.

Resolution

The list of available fields will be extended in a future release; however, we recommend that you post your request in the Influence Forum.

Keywords

Postbox, Territory, Territory Owner, Campaign File Format, sales campaign, fields available , KBA , LOD-LE-MKT , Marketing , Product Enhancement

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions