Symptom
You are using the Campaign File Format functionality for your customer campaigns. You notice that not all standard fields are available here.
Environment
SAP Sales Cloud
Reproducing the Issue
- Go to the Sales Campaign workcenter.
- Go to the Campaign File Format view.
- Open any Campaign File Format.
Result: The fields Postbox, Territory, Territory Owner (and others) are not in the list of available fields.
Cause
This is the currently expected system behaviour.
Resolution
The list of available fields will be extended in a future release; however, we recommend that you post your request in the Influence Forum.
Keywords
Postbox, Territory, Territory Owner, Campaign File Format, sales campaign, fields available , KBA , LOD-LE-MKT , Marketing , Product Enhancement
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions