SAP Knowledge Base Article - Public

2531189 - Supervisor is able to see a user that is not his supervisee in the My Employees tab - LMS


  • Supervisor clicks on My Employees tab and sees a previous supervisee
  • My Employees tab shows users which are not directly reporting to the affected supervisor

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


SAP SuccessFactors Learning Management System

Reproducing the Issue

  1. On Learning home page, click "My Employees" tab.
  2. A person that is not a supervisee anymore is being listed.


  • You were assigned as an Alternate Supervisor for the employee by a System Administrator.
  • This employee have 2 or more accounts in the system and you are still assigned as a supervisor to one of the accounts.


  1. Go to the User Record of the person that is being listed as a supervisee and check if there is another person listed as an Alternate Supervisor.

resolution 2531189.png

  1. If there is no Alternate Supervisor, perform a User Search filtering by the supervisor's UserID (if Supervisor field is not available, click Add/Remove criteria to add this field to the search criteria)
  2. The system will then list all accounts that are associated to that supervisor.


See Also

 2184529 - What are the differences between a Delegate and an Alternate Supervisor in LMS?


SF, Success Factors, LMS, learning, supervisor, my classes, organization view, employee, user, supervisee , KBA , LOD-SF-LMS-INS , Instructors and My Classes , Problem


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