2531421 - Action cannot be performed during the current phase - inconsistent error

• Performing a transport request or task list action, the cycle document is in Go-Live status, but getting error: Task cannot be executed/scheduled during phase 'Build'
• se38 > /TMWFLOW/CHECK_CRM_PHCTRL returns 
  Result: Inconsistency between controller and CRM status
  Phase Controller is <value (E user status)> CRM order status is <value (E user status)>

Solution Manager 7.2

SMAI, SMIM, SMRE , KBA , debug phase cycle , inconsistent phase , SV-SMG-CM , Change Request Management , Problem