SAP Knowledge Base Article - Preview

2531667 - Error message Service and Support Team XYZ, Must Have Organizational Role Customer Service

Symptom

Error message Service and Support Team XYZ, Must Have Organizational Role Customer Service is triggered when changing the User ID in the Assigned to field of a Ticket.


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Product

SAP Cloud for Customer core applications 1708 ; SAP Hybris Cloud for Customer add-ins 1708

Keywords

KBA , LOD-CRM-SRP , Service Request Processing , How To

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