Symptom
Dear customer,
you have submitted an case with a project specific consulting question. Please note that your question does not pertain to a system behaviour different to what SAP has documented in its product documentation. In general, SAP Cloud Product Support cannot provide comprehensive consulting services.
We were, however able to answer your inquiry with relative ease.
We have provided a solution proposal to you in the long text of the case. Please let us know should you have any remaining concerns.
Best regards,
SAP Cloud Product Support
Environment
SAP Business ByDesign
SAP Hybris Cloud for Customer
SAP Cloud for Travel on Demand
Keywords
KBA , bridge kba , AP-SRP , Service Request Processing , How To