Symptom
Dear Customer,
We were not able to reproduce the reported issue. As a result, it will not be possible to find the root cause of the issue.
Please note, we need to reproduce errors on our side to be able to find a solution. Only this way we can find out what is happening on code level. An already existing or a randomly appearing error cannot be analyzed.
Please let us know the exact/correct sequence of steps that lead to the reproduction of the reported issue. Please only send the case back to Product Support if you were able to do so.
Alternatively, please confirm the case.
Thank you very much for your understanding.
Best regards,
SAP Product Support
Environment
- SAP Business ByDesign
- SAP Cloud for Customer
Keywords
Error, Cannot, Reproduce, Behavior, No, Solution, Cannot, Find , KBA , AP-SRP , Service Request Processing , How To