SAP Knowledge Base Article - Public

2531968 - LMS - Active previous Item Revision cannot be found in Library

Symptom

Previous version of a revised Item cannot be found in the Library.

Environment

SAP Successfactors Learning

Reproducing the Issue

  1. Create a new revision for an existing item.
  2. Choose to not inactivate the previous revision.
  3. Search for that item in the Library. User only finds the new revision.

Cause

It is a normal system behavior to show only the new item revision to ensure that only the most recent one is accessible for users.

In Learning Administration side, it's possible to see that the Libraries were automatically removed from the previous version.

Resolution

Instead of revising the items, please evaluate the option to create a copy of it.

User Assistance guide (SAP Help Portal link) about this process:

See Also

SAP Help Portal: Revising a Learning Item

2300607 - Assignment Profiles not updating free-floating items after new item revision is created

2200538 - New Item connector revision setting b1505 turns old items inactive

2294666 - Learning: Item not found in Catalog search post deletion of a revision

Keywords

item, revision, revise, old, obsolete, catalog, learning plan, learning, search, inactive, active, not found, item revision, new, new revision , KBA , LOD-SF-LMS-ITE , Items , LOD-SF-LMS , Learning Management System , LOD-SF-LMS-COR , LMS Core - Items, Catalog, Curricula , Problem

Product

SAP SuccessFactors Learning all versions