Symptom
Active items in previous version of a revised item cannot be found in the library.
Environment
SAP Successfactors Learning
Reproducing the Issue
- Create a new revision for an existing item >
- Choose to not inactivate the previous revision >
- Search for that item in the Library >
- User only finds the new revision.
Cause
It is a normal system behavior to show only the new item revision to ensure that only the most recent one is accessible for users.
In Learning Administration side, it's possible to see that the Libraries were automatically removed from the previous version.
Resolution
Instead of revising the items, please evaluate the option to create a copy of it.
See Also
Keywords
Learning, SuccessFactors, Item, Revision, Revise, old, obsolete, catalog, library, learning plan, learning, search, inactive, active, not found, item revision, new, new revision , KBA , LOD-SF-LMS-ITE , Items , LOD-SF-LMS-CAT , Catalog , Problem