SAP Knowledge Base Article - Public

2532123 - Not able to login to onboarding

Symptom

I switched to Debug extended locale under My profile. After this , my home page is spinning and i'm unable to login

Environment

Onboarding all data center

Reproducing the Issue

1) In Settings -> Features, WorkQueue refresh should be active

2) Switch to New Work queue in the main home page

3) Under My Profile , change the locale to Debug extended locale

4) Logout and login again

Cause

New WorkQueue refresh does not support Debug Extended Locale

Resolution

If you want to switch to Debug extended locale:

In the Onboarding dash board, please select Old work queue (instead of new work queue) and then change the locale in My Profile

Keywords

Work Queue Refresh , KBA , LOD-SF-OBD , Onboarding , Problem

Product

SAP SuccessFactors HCM Core 1708 ; SAP SuccessFactors Onboarding all versions