Symptom
Some of States name are not in English on customer screen.
Reproducing the Issue
- Go to the Customer workcenter.
- Go to the Accounts view.
- Click on New button to create new account.
- Select the Country XYZ (XYZ is name of country).
- Click on State field dropdown.
Here some states name are not in English.
Cause
Description of Regions currently maintain according to the description given in ""https://www.iso.org/obp/ui#iso:code:3166:JO"
Resolution
You can adjust the description to your needs in the Fine Tune activity. Kindly follow the below steps:
- Go to the Business Configuration workcenter.
- Go to the Implementation Projects view.
- Select the Implementation Project.
- Click on Open Activity List.
- Go to the Fine-Tune
- Search and Open Activity 'Regions'.
- Here you can change the Region description as per your need.
- Save.
Keywords
KBA , LOD-CRM-ACC , Account , How To
Product
SAP Business ByDesign all versions ; SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions