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2533229 - Prompt List of values do not display values after promoting reports to new environment


After promoting Crystal report to a NEW BI 4.2 SP3 system from BI 4.1 SP7 system using promotion management tool.

  • Objects are migrated successfully. But the prompt list of values in crystal reports are not getting promoted.
  • Tried with deleting all the BV components and report (including parent folders) in target system – and repromoted with security but same issue occurred.
  • Checked the Group and user CUID, all objects CUID is same (group and users are promoted before the report promotion).
  • When new LOVs were created for the report and then promoted, it went successful but the existing LOVS still doesnt work.
  • Security is checked to be fine including The 'Data Access' rights set on the data connection as well.
  • The issue is seen in only a NEW BI system while 2 other old systems including the source work fine.



  • SAP BusinessObjects Business Intelligence platform 4.x
  • SAP Crystal Reports 2016
  • Windows server platform



SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2 ; SAP Crystal Reports 2016


SAPBI, 4.x, 4.1, 4.2, CR, BV, currentCEUserName, Filter, prompt, list, values, LOV, blank , KBA , BI-RA-CR , Crystal Reports designer or Business View Manager , BI-BIP-LCM , Lifecycle Management Console - Promotion mgmt, Version mgmt , Problem

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