2533347 - The user does not have the necessary authorization appears opening a dashboard in Hybris Marketing Cloud

From Hybris Marketing Cloud you open a Dashboard that will redirect you to SAP Analtyics Cloud. After login to SAP Analytics Cloud, you see the message: "The user does not have the necessary authorization"

• SAP Analytics Cloud 2017
• SAP Hybris Marketing Cloud

The user doesn't have the rights to see the content.

• When you authenticate to SAP Analytics Cloud, verify that the account has the necessary rights to see the stories.
• When creating communications systems in Hybris Marketing Cloud , make sure the details of your tenant are correct. In particular the Business Objects tenant Property Value.
• It is possible that the browser kept a session opened with a different user and when you click on the link in Hybris, it gives you that error in SAP Analytics Cloud.

You can clean the cache of your browser and close it before attempting again.

More details on SAP Hybris Marketing Cloud Integration with SAP Analytics Cloud (1SO) in https://rapid.sap.com/bp/#/scopeitems/1SO

• Help resources
• Help portal
• SAP Community ( Questions & Answers / Direct Link to ask question / Blogs )
• SAP community wiki
• Ideaplace forum ( for enhancement requests & new features )
• Video tutorials 
• Videos by topic areas: ( Overview, Models and Connections, Stories, SAP Digital Boardroom, Planning, Collaboration, Administration )
• Training events
• Past event recordings
• New user handbook
• Roadmap
• How to connect to on-premise data
• 2487011 - What information do I need to provide when opening incidents with SAP Analytics Cloud
• Introducing SAP BusinessObjects Cloud: BI and Planning (SAP Press book)

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