Symptom
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Employee Portal has a white space on the top section of the pages.
Environment
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Emplyoee Portal
Reproducing the Issue
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When navigating to the Employee Portal there is a huge white space on the top section of the page.
Cause
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Uploaded PDF Form under the logo library.
Resolution
1. To resolve you need to remove the PDF file from the Logo Library.
2.Go to Site Actions> Logo Library> Then select the PDF form select Action then the Delete button will appear.
3. Note only Jpeg,png or JPG can be used for the Logo Library.
Keywords
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Employee Portal
- Logo
- White Space
- Onboarding
Product
SAP SuccessFactors Onboarding all versions