2533419 - Where do Spot Bonus Workflows trigger from?

The configured workflow is not triggering on edit mode of the "Pay Component Non Recurring" portlet.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental

SAP SuccessFactors Employee Central - Pay Component Non Recurring

1. Navigate to a user's Spot Bonus portlet
2. Select the edit icon (pencil)
3. Make changes
4. Save
5. No workflow is triggered.

This is expected behaviour.
The edit icon for this portlet works as an admin option, similar to how workflows do not trigger from Job History.

Workflows for the Pay Component Non Recurring portlet, only trigger from the following two places:

MSS (Take Action Menu):


Award Button:

 

Currently this is working as designed. If you wish for workflows to be triggered on all actions you can adjust permissions to remove the Pencil and + icons.

Removing permission to Pencil and + icons:

In case you would not like to see Pay Components in Edit Spot Bonus UI's, you can deactivate the 'Spot Bonus Edit Action' permission as workaround.

1. Navigate to Admin Center > Manage Permission Roles
2. Select the role to correct > click "Permission" button and navigate to Employee Data
3. Scroll down to HR Information block in the right panel. Untick "Spot Bonus Edit Action"
4. Save the Permission Role. 

Also:

After Centralised Service, You can trigger workflow for PCNR Import. You can find more detail in Guide

Pay Component Non Recurring, Workflow, one time payment, spot bonus, edit, icon, pencil, ECT-168250, ECT-133392, Service Layer, PCNR, One-Time Payment, Spot Bonus, , KBA , LOD-SF-EC-CMP-NRE , Spot Bonus & Non-Recurring Payments , LOD-SF-EC-WFL-TOL , Admin Tools, Pending Req, Admin Alerts, Check Tool , Problem

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HXM Suite all versions