Symptom
Application error is received when attempting to change account start date creation from Employee Hire Date to Flexible Start Date
Environment
-
SAP SuccessFactors Employee Central 1708
- SAP SuccessFactors Employee Central Time Off
- v12 / People Profile (PP3)
Reproducing the Issue
1. Go to Admin Center > Manage Time Off Structures.
2. Search for Time Account Type then find the time account type to be modified.
3. Click on Take Action > Make Correction to make changes to the time account type.
4. Change Account Creation Start Date from Employee Hire Date to Flexible Start Date then assign a flexible account start date rule. Save the changes and an application error is received.
Cause
System was not able to read and determine the setting for Disable Configuration Checks in the Time Management Configuration.
Product Support: See Internal Memo for sample logs
Resolution
1. Go to Admin Center > Configure Object Definition.
2. Search for Object Definition then Time Management Configuration in the search dropdowns.
3. Click Take Action > Make Correction then click Details link of the disableStrictConfigurationChecks field and set Visibility of the field to Editable.
4. Click Done and then save the changes.
Keywords
Application error, time account type, employee hire date, flexible start date, disableStrictConfigurationChecks, 4cd06e306a8640fe1d4c6475e3a83fb68ebd7510 , KBA , LOD-SF-EC-TIM , Time Off , Problem