SAP Knowledge Base Article - Public

2533948 - Global Search Does Not Return Results for JAM Feeds

Symptom

The Global Search does not return any results for JAM Feeds.

Environment

SAP Cloud for Customer

Reproducing the Issue

Pre-requisites:

Your SAP Cloud for Customer system is already integrated with JAM.

  1. Log into the system.
  2. Click the Global search icon.
  3. Choose Feed as category.
  4. Enter the value ABC (ABC represents the entered value).
  5. Click the Search icon.

The search does not return any results.

Cause

This is the expected system behavior.

Resolution

The Global Search only returns results for native feeds and not for Jam Feeds.

Keywords

JAM feeds, Global search , KBA , SRD-CC-FED , Feeds , Product Enhancement

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions