SAP Knowledge Base Article - Public

2533962 - Error Occurred While Fetching Labels - Report Center


When accessing Report Center the following is displayed:

Error Occurred while Fetching Labels


Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


  • SAP SuccessFactors Analytics & Reporting
  • SAP SuccessFactors Workforce Analytics

Reproducing the Issue

  1. Go to Reporting > Report Center
  2. The following error occurs:

Error occurred while fetching labels


  • A Provisioning Prerequisite has not been met
  • Please reach out to your Implementation Parter for assistance applying the Resolution below

Note: This is only an issue for non-EC customers


In Provisioning, make sure Enable Generic Objects - requires "Enable the Attachment Manager" has been checked:



SF, success factors, ANA, RPT, work force, report canvas, report table, ad hoc, report centre , KBA , LOD-SF-ANA-RCT , Report Centre , LOD-SF-ANA , Analytics & Reporting (Ad Hoc, YouCalc, ORD) , Problem


SAP SuccessFactors HCM suite all versions ; SAP SuccessFactors Workforce Analytics all versions