Symptom
When adding a competitor to an opportunity, the Main checkbox is automatically selected by default.
Environment
SAP Cloud for Customer
Reproducing the Issue
- Navigate to the Sales work center.
- Go to the Opportunities view.
- Search for the opportunity ABC (where ABC represents the opportunity name) and open it.
- Go to the Competitors facet and click on the Add button.
- In the Competitor window that opens, observe that for the role Competitor, the Main checkbox is selected by default and cannot be unchecked.
Cause
By design, the application logic requires that at least one competitor in an opportunity is marked as the Main competitor by default.
Resolution
This is an expected system behavior.
Keywords
Competitor, Opportunity, Main Checkbox , KBA , LOD-CRM-OPP , Opportunity Management , How To
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
SAP Knowledge Base Article - Public