SAP Knowledge Base Article - Public

2534598 - Intelligent Services Overview - User Assistance Document link


Here you can find the links to the Intelligent Services User Assistance Guide


SAP SuccessFactors HXM Suite


  • Intelligent Services are designed to connect—and predict—transactions resulting from a change.
  • Intelligent Services give users more end-to-end control over events, which will significantly reduce the involvement and the expense of HR shared services within an organization.
  • With Intelligent Services, SAP SuccessFactors is enabling positive business results by providing a solution that is simple to use, simple to run, and will make it simple to succeed.
  • Intelligent Services begin as events that are published in one area of the SAP SuccessFactors HCM Suite. Customer-defined rules create a ripple effect throughout the Suite.
  • Any SuccessFactors product can trigger and publish an event, such as manager, employee, and job information changes, employee absences, or new hires and terminations.
  • Any other product, either SuccessFactors or third-party, can subscribe to any published event. Whenever that event is triggered by the publishing product, those subscribed products automatically receive notification of the event, with information relevant to the change.
  • These events are described in user guide  Implementing and Managing Intelligent Services under the Appendix -> Intelligent Services Events

See Also

Implementing and Managing Intelligent Services


ISC, Event, Intelligent Services, Intelligent Services Events , KBA , LOD-SF-PLT-ISC , Intelligent Services , LOD-SF-RCM-INT , Integration Center & Intelligent Services , LOD-SF-EC-ITS , Intelligent Services (EC Components Only) , How To


SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM suite all versions ; SAP SuccessFactors Platform all versions