SAP Knowledge Base Article - Public

2534817 - Failed to connect to system with SAML SSO connection to SAP HANA in SAP Analytics Cloud (SAC)


Failed to connect to system with SAML SSO connection to SAP HANA in SAP Analytics Cloud (SAC).


  • SAP Analytics Cloud
  • Security Assertion Markup Language (SAML) 

Reproducing the Issue

  1. Successfully configure SAP Analytics Cloud to use SAML Authentication
  2. Configure SAML on SAP HANA using the SAP Analytics Cloud metadata
  3. Authenticate to SAP HANA in your browser session
  4. In the same browser session, create a Live Data Connection to SAP HANA in SAP Analytics Cloud that uses SAML SSO
  5. Close your browser
  6. Connect to SAP Analytics Cloud
  7. Notice the error


SAP Analytics Cloud is a SAML Service Provider and not a SAML Identity Provider


Configure SAP HANA to use the SAML Identity Provider you configured for SAP Analytics Cloud by following section "Maintaining SAML Providers" of SAP HANA Administration Guide

High level steps are:

  1. Export the SAP HANA SAML Service Provider metadata using XS Admin SAML Service Provider at http://<HANAHOST>:<HANAXSPORT>/sap/hana/xs/admin/#/samlSP on the Metadata tab
  2. Import SAP HANA SAML Service Provider metadata into SAML Identity Provider (ADFS, etc)
  3. Configure SAML Identity Provider (ADFS Claim Rule, etc) for SAP HANA
  4. Export SAML Identity Provider metadata (ADFS, etc)
  5. Import SAML Identity Provider metadata into SAP HANA using XS Admin SAML Identity Provider at http://<HANAHOST>:<HANAXSPORT>/sap/hana/xs/admin/#/samlIDP/0
  6. Configure SAP HANA users to use SAML and specify the Identity Provider using SAP HANA Studio or http://<HANAHOST>:<HANAXSPORT>/sap/hana/ide/security/
  7. Add SAML authentication with the correct Identity Provider to /sap/bc/ina/service/v2 using XS Admin XS Artifact Administration at http://<HANAHOST>:<HANAXSPORT>/sap/hana/xs/admin/#/package/sap.bc.ina.service.v2

See Also

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SAP Analytics Cloud 1.0