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2534823 - Error: "The database connector 'crdb_managedrelational.dll' could not be loaded" when refreshing a report in Crystal Reports

Symptom

  • Error: 'Failed to load database information'
  • Report fails to refresh in Crystal Reports designer.
  • When attempting to refresh a report in Crystal Reports designer, it fails with the error:
              
     "Failed to load database information.
      Details: The database connector 'crdb_managedrelational.dll' could
      not be loaded. The correct version of the database client for this 
      database type might not be installed." 
        
        
      Error - Managed connection.png


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Environment

  • SAP Crystal Reports 2011
  • SAP Crystal Reports 2013
  • SAP Crystal Reports 2016

Product

SAP Crystal Reports 2011 ; SAP Crystal Reports 2013 ; SAP Crystal Reports 2016

Keywords

CRFE, CR for E, CR4E, CR for Enterprise, CR , KBA , BI-RA-CR , Crystal Reports designer or Business View Manager , Problem

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