Symptom
- Error: 'Failed to load database information'
- Report fails to refresh in Crystal Reports designer.
- When attempting to refresh a report in Crystal Reports designer, it fails with the error:
"Failed to load database information.
Details: The database connector 'crdb_managedrelational.dll' could
not be loaded. The correct version of the database client for this
database type might not be installed."
Read more...
Environment
-
SAP Crystal Reports 2011
- SAP Crystal Reports 2013
- SAP Crystal Reports 2016
Product
SAP Crystal Reports 2011 ; SAP Crystal Reports 2013 ; SAP Crystal Reports 2016
Keywords
CRFE, CR for E, CR4E, CR for Enterprise, CR , KBA , BI-RA-CR , Crystal Reports designer or Business View Manager , Problem
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.