SAP Knowledge Base Article - Public

2534940 - How to Enable the Sales Data section for Individual Customer

Symptom

The Sales Data section is not visible in the Advanced Filter of the Individual Customers work centre view.

Reproducing the Issue

  1. Select the Customers work centre.
  2. Open the Individual Customers view.
  3. Select the Advanced Filter option.
  4. The Sales Data section is not visible.

Cause

The section has been hidden in Master Layout in HTML5.

Resolution

  1. Go to the Customers work centre.
  2. Open the Individual Customers view.
  3. Select Adapt-->Edit Master Layout.
  4. Select the Advanced Filter option.
  5. Hover over section ABC (ABC represents the section ID).
  6. Select the Add Section icon.
  7. Choose Sales Data and select Apply.
  8. Click Adapt--->End Layout Changes.

Keywords

KBA , LOD-CRM-EMP , Employee , How To

Product

SAP Cloud for Customer core applications 1708 ; SAP Hybris Cloud for Customer add-ins 1708