Symptom
The Sales Data section is not visible in the Advanced Filter of the Individual Customers work centre view.
Reproducing the Issue
- Select the Customers work centre.
- Open the Individual Customers view.
- Select the Advanced Filter option.
- The Sales Data section is not visible.
Cause
The section has been hidden in Master Layout in HTML5.
Resolution
- Go to the Customers work centre.
- Open the Individual Customers view.
- Select Adapt-->Edit Master Layout.
- Select the Advanced Filter option.
- Hover over section ABC (ABC represents the section ID).
- Select the Add Section icon.
- Choose Sales Data and select Apply.
- Click Adapt--->End Layout Changes.
Keywords
KBA , LOD-CRM-EMP , Employee , How To
Product
SAP Cloud for Customer core applications 1708 ; SAP Hybris Cloud for Customer add-ins 1708