2535022 - java.lang.NullPointerException: while trying to get the length of a null array loaded from local variable 'files'

Symptom

The upgrade is stuck due to the error below:

Sep 12, 2017 9:22:15 AM [Error ]: The following problem has occurred during step execution: java.lang.NullPointerException: while trying to get the length of a null array loaded from local variable 'files'.

If you check the SCAN_INBOX_xx.LOG, you will find the error below:

Aug 28, 2017 2:10:25 PM [Error ]: java.io.IOException: Could not start "XX:\usr\sap\SLM\DVEBMGS00\exe\SAPCAR -xvjf XX:/XXXX/SAPHOSTAGENT29_29-20009417.SAR -R XX:\XXXX\SUM\sdt\tmp hostagent.mf' in path 'X:\XXXX\SUM\sdt\tmp'. Details: CreateProcess error=193, %1

Environment

All NetWeaver version

Product

SAP NetWeaver all versions ; SAP Solution Manager 7.1

Keywords

SAPCAR NullPointerException , KBA , BC-UPG-TLS-TLJ , Upgrade tools for Java , BC-INS-TLS , Sapcpe and Sapcar Tools , Problem

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