SAP Knowledge Base Article - Public

2535069 - Error "The CSV file you are trying to upload is not in UTF-8 format" - Integration Center

Symptom

While uploading source file to an inbound Integration Center job the following error is received:

"The CSV file you are trying to upload is not in UTF-8 format."

Environment

  • SAP SuccessFactors HCM Suite
    • Integration Center
      • Inbound Integration

Reproducing the Issue

  1. Go to Integration Center > My Integrations
  2. Click Create and select 'Scheduled CSV Input Integration'
  3. Upload csv as source file
  4. Click Save and observe the error

Cause

UTF-8 is the only supported encoding for source files with csv extension/format.

Resolution

Save files (prior to uploading them) in format 'CSV UTF-8 (Comma delimited)(*.csv)'

Please view the attached workaround - taken from the official Microsoft Website - on how to save files in UTF-8 format:

https://answers.microsoft.com/en-us/msoffice/forum/msoffice_excel-mso_windows8/how-can-i-save-a-csv-with-utf-8-encoding-using/12801501-c1e4-4a64-80d9-96b680b64cfe?auth=1

See Also

Uploading Your Sample CSV File for Inbound Integrations | Using the Integration Center | SAP Help Portal

Keywords

Integration Center, Inbound, Input, Upload, Source, File, UTF-8, format, encoding, warning, error , KBA , LOD-SF-INT-INC , Integration Center , LOD-SF-INT , Integrations , LOD-SF-INT-INC-JOB , Integration Center Job , LOD-SF-INT-INC-FWK , Integration Center UI Framework , How To

Product

SAP SuccessFactors HCM Suite all versions