SAP Knowledge Base Article - Preview

2535248 - Sub-Ticket Can Be Opened Despite Main Ticket Being Closed

Symptom

You are able to create a sub-ticket for an already closed ticket although it is not possible to close a ticket if a sub-ticket is still open.


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Product

SAP Cloud for Customer core applications all versions ; SAP Hybris Cloud for Customer add-ins 1708

Keywords

KBA , SRD-CC , Cross Components , How To

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