SAP Knowledge Base Article - Preview

2535284 - CRM IC: How to automatically add a signature to IC E-Mails when creating a new e-mail or when forwarding or replying

Symptom

  • Standard response isn't automatically added to your E-Mail
  • Although you have set flag "Tracking Text on Reply" in the E-Mail profile assigned to your business role, no tracking text is added automatically to your reply E-Mail.
  • You want to know how to create an E-Mail signature 


Read more...

Environment

  • SAP enhancement package for SAP Customer Relationship Management
  • SAP enhancement package for SAP CRM, version for SAP HANA

Product

SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package 3 for SAP CRM 7.0 ; SAP enhancement package 4 for SAP CRM 7.0

Keywords

KBA , CRM-IC-CHA-EMA , E-Mail Integration , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.