2535345 - 'Action only possible for whole file XXX; select all payments in this file' Error Changing an Outgoing Bank Transfer to Not Transferred

You've created an outgoing payment file which contains several payments (for example, Outgoing Bank Transfers). Afterwards you realized that one of the payments is not correct and should be canceled, but while trying to change this payment's status from In Transfer to Ready For Transfer you receive the error message: 'Action only possible for whole file XXX; select all payments in this file'

XXX represents the Outbound File ID.

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1. Go to the Payment Management or Liquidity Management work center.
2. Go to the Payment Monitor view.
3. Search for the respective Outgoing Bank Transfer you want to change the status.
4. Select it and click Actions for Bank Transactions > Set to Not Transferred.

Error message is thrown: 'Action only possible for whole file XXX; select all payments in this file'.

The error message is valid in this case. Since the outgoing payment file is In Release status all the payments contained in the file are In Transfer, and hence they should be Set to Not Transferred all together.
It is not possible to set only one payment to not transferred.

There are two options to change the status of all payments from In Transfer to Ready For Transfer (which will allow you to reverse/cancel the single payment you wanted to afterwards).

A) Select all payments in the Payment Monitor and click Set to Not Transferred:

1. Go to the Payment Management or Liquidity Management work center.
2. Go to the Payment Monitor view.
3. Search for the respective Outbound File ID (use Advanced search)
4. Select all payments tied to the respective Outbound File ID and click Actions for Bank Transactions > Set to Not Transferred.

B) Discard the Outgoing File:

1. Go to the Liquidity Management work center.
2. Go to the File Management > Outbound Files view
3. Search and select the respective Outbound File ID.
4. Click the gear icon (top of the screen, right-hand side) > Discard

The results of A and B are the same: the status of the payments (for example, Outgoing Bank Transfers) changes from In Transfer to Ready For Transfer and the status of the Outbound File changes from In Release to Release Discarded.

With a Ready For Transfer status you can now reverse/cancel the single payment you wanted initially.

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