SAP Knowledge Base Article - Public

2535356 - The number of available licenses have been exceeded in SAP Analytics Cloud

Symptom

  • The number of available Analytics Hub licenses have been exceeded in SAP Analytics Cloud (SAC).
  • The number of available Business Intelligence licenses have been exceeded in SAP Analytics Cloud (SAC).
  • The number of available Planning Standard licenses have been exceeded in SAP Analytics Cloud (SAC).
  • The number of available Planning Professional licenses have been exceeded in SAP Analytics Cloud (SAC).

Environment

  • SAP Analytics Cloud

Reproducing the Issue

  1. Add users to SAP Analytics Cloud.
  2. Notice the warning.

Cause

More users are consuming the license type than what your license agreement is entitled to.

Resolution

  • If you have purchased Business Intelligence licenses then limit the roles assigned to your users to ones that consume a Business Intelligence standard license.
  • If additional users require roles that consume a Planning standard or Planing Professional license, then please purchase more licenses per contact info at https://www.sapanalytics.cloud/plans-pricing.
  • The license consumed by a user account is decided on the roles assigned to that account. For example, adding some roles that require having a license type Planning Professional, will consume one of these licenses purchased. You can see the licenses used if you go to Main Menu > Security > Users:

    PlanningLicenseConsumed.png
  • If you change the roles assigned to that account, the license consumed will change accordingly.
  • For a complete list of licenses consumed by role assigned, see sections Features by License Type for Planning Models and Features by License Type for Analytics Models.

See Also

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Keywords

EPM, SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Hana Cloud for Planning, EPM-ODS, Cloud for Analytics, C4P, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, HCP, C4A, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJ, BOBJcloud, BOCloud., BICloud, BO Cloud, connecting, conecting, conectando, conexão, modelo, SBOC, SAC, SAP BusinessObjects Cloud, Business Objects, SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics, role, user, license, material, Analytics Hub, Business Intelligence, Planning Professional, Planning Standard, SAP Analytics Cloud for business intelligence, SAP Analytics Cloud for planning, standard, SAP Analytics Cloud for planning, professional, SAP Digital Boardroom, SAP Analytics Hub , KBA , LOD-ANA , SAP Analytics Cloud (SAC) , LOD-ANA-BI , Business Intelligence Functionality, Analytic Models , LOD-ANA-PL , Planning , LOD-ANA-BR , SAC Boardroom , Problem

Product

SAP Analytics Cloud 1.0