Symptom
- The number of available Analytics Hub licenses have been exceeded in SAP Analytics Cloud (SAC).
- The number of available Business Intelligence licenses have been exceeded in SAP Analytics Cloud (SAC).
- The number of available Planning Standard licenses have been exceeded in SAP Analytics Cloud (SAC).
- The number of available Planning Professional licenses have been exceeded in SAP Analytics Cloud (SAC).
Environment
- SAP Analytics Cloud
Reproducing the Issue
- Add users to SAP Analytics Cloud.
- Notice the warning.
Cause
More users are consuming the license type than what your license agreement is entitled to.
Resolution
- If you have purchased Business Intelligence licenses then limit the roles assigned to your users to ones that consume a Business Intelligence standard license.
- If additional users require roles that consume a Planning standard or Planing Professional license, then please purchase more licenses per contact info at https://www.sapanalytics.cloud/plans-pricing.
- The license consumed by a user account is decided on the roles assigned to that account. For example, adding some roles that require having a license type Planning Professional, will consume one of these licenses purchased. You can see the licenses used if you go to Main Menu > Security > Users:
- If you change the roles assigned to that account, the license consumed will change accordingly.
- For a complete list of licenses consumed by role assigned, see sections Features by License Type for Planning Models and Features by License Type for Analytics Models.
See Also
- SAP Analytics Cloud > Learning > Guided Playlists > Getting Support
- How to find User Assistance for SAP Analytics Cloud?
- Have a question? Ask it here on the SAP Community. Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening incidents with SAP Analytics Cloud (Hint: Use component LOD-ANA*)
- SAP Analytics Cloud > Learning > Guided Playlists
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