Symptom
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The Manager can still see the "Review" button in Team Overview for their former direct reports that have been made inactive via Manage Users.
- When they click the "Review" button, the form opens and the Manager can modify the form.
- The form is not in the Manager's Inbox or Enroute folders.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Performance Management
Reproducing the Issue
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Go to Manage Users and set an employee's status to Inactive
- Do not select the "Remove in-progress documents" option when prompted, and save your activity in Manage Users:
3. Navigate to Team Overview
The inactive employee's form is still visible, and the "Review" button can be clicked to access the inactive user's form:
Resolution
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When setting an employee to "inactive" via Manage Users, select the "Remove in-progress documents" option when prompted.
-
When this option is selected, the inactive user's form no longer appear in Team Overview.
See Also
PMU-4009
Keywords
Performance Management, Team Overview, Inactive employees, Review button , KBA , LOD-SF-PM-TO , Team Overview , Problem
Product
SAP SuccessFactors Performance & Goals all versions