SAP Knowledge Base Article - Public

2535357 - Team Overview still displays the "Review" button for forms of inactive employees - Performance Management

Symptom

  • The Manager can still see the "Review" button in Team Overview for their former direct reports that have been made inactive via Manage Users.
  • When they click the "Review" button, the form opens and the Manager can modify the form.
  • The form is not in the Manager's Inbox or Enroute folders.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Performance Management

Reproducing the Issue

  1. Go to Manage Users and set an employee's status to Inactive
  2. Do not select the "Remove in-progress documents" option when prompted, and save your activity in Manage Users:

Remove in-progress documents.PNG

3. Navigate to Team Overview

The inactive employee's form is still visible, and the "Review" button can be clicked to access the inactive user's form:

Review button inactive TO.PNG

Resolution

  • When setting an employee to "inactive" via Manage Users, select the "Remove in-progress documents" option when prompted.
  • When this option is selected, the inactive user's form no longer appear in Team Overview.

See Also

PMU-4009

Keywords

Performance Management, Team Overview, Inactive employees, Review button , KBA , LOD-SF-PM-TO , Team Overview , Problem

Product

SAP SuccessFactors Performance & Goals all versions