SAP Knowledge Base Article - Public

2535362 - Relationships Cannot Be Translated via Language Adaptation

Symptom

You tried to translate relationship values via language adapation but you cannot find the values after text collection.

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Go to the Administrator work center.
  2. Go to the General Settings view.
  3. Click on the Language Adaptations link;
  4. Select the work center views desired, for example, Customer;
  5. Click on Collect Texts;
  6. When the system finishes, search for Relationship values, such as Bill To or Ship To;
  7. You cannot find them.

Cause

Relationship values are locked for translation as they are all standarized to work integrated with other SAP Applications and systems.

Resolution

This is the standard behaviour of the system.

If the feature/functionality is needed as a matter of urgency, please refer to KBA 3475641 - Functionality Currently not Available.

Another alternative is to create Custom Party and use this with the translated name.

Keywords

KBA , LOD-CRM-SRP , Service Request Processing , How To

Product

SAP Cloud for Customer add-ins all versions