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2535968 - No Printout to SAPSprint using Shared Printer

Symptom

  • After sending spool to SAPSprint there is no printout.
    The spool status in Transaction SP01 is green and shows complete, but actual output did not happen.
  • In Transaction SPAD, the Host Printer is defined as a shared printer on another server.
    Under the Access Method tab, it is defined as below:
    • Host Printer              \\some_other_server\printer_name
    • Destination Host       SAPSprint_print_server_name
  • It works when printing to the printer(s) directly from Windows OS level of the SAPSprint server. The issue is only with SAPSprint printouts from the SAP system.
  • Among the detailed SAPSprint log files, the "sapsprint.dbg" and "sapwin_xxxxxx.log" files appear to show a correct printout with no errors or problems.
    • The detailed SAPSPrint tracing was enabled with the description of SAP KBA #1780925 - "Collect SAPSprint windows log files".


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Environment

  • SAPSPrint, all releases
  • SAP R/3 4.6C
  • SAP ERP 6.0, all releases
  • SAP NetWeaver, all releases
  • SAP S/4HANA on-premise, all releases
  • SAP ABAP Platform, all releases

Product

ABAP platform all versions ; SAP ERP all versions ; SAP NetWeaver Application Server all versions ; SAP NetWeaver Application Server for ABAP all versions ; SAP NetWeaver all versions ; SAP R/3 4.6C ; SAP S/4HANA all versions ; SAP Web Application Server for SAP S/4HANA all versions

Keywords

SAPSprint, Printer , Log , File , Spool , Server , TCP/IP, Access Method S, Access Method U, Spool Request not printed, Output Request not printed , KBA , BC-CCM-PRN , Print and Output Management , Problem

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