SAP Knowledge Base Article - Preview

2536004 - Could not execute dialog DBSystemPassword for user sapsso during SUM upgrade. Password is incorrect.

Symptom

You are performing a SUM upgrade. When you reach sub-phase "SHOW-DB-SYSTEM-DIALOG", instead of asking you to enter the password for DB users, below error occurs:

-------------------------------------------------------------------------------------------------------------------------------------

[Info ]: The database system user name is: sapsso.
[Info ]: Dialog eliminator dbSystemPasswordEliminator allows to omit dialog DBSystemPassword
[Info ]: Validatable parameter DB_SYS_PASS has been validated by validator RequiredFields.
[Info ]: Executing command dbinfo.
[Info ]: Could not execute command dbinfo.
[Error ]: The following problem has occurred during step execution: com.sap.sdt.ucp.dialog.DialogExecutionException: Could not execute dialog DBSystemPassword. See previous messages. The password you have entered is incorrect. You must enter a valid password to continue with the update process.

-------------------------------------------------------------------------------------------------------------------------------------

The password being provided is correct or it does not even show the screen where password is to be entered. This is for Sybase database.


Read more...

Environment

Software Update Manager

Sybase database

Product

SAP NetWeaver 2004 ; SAP NetWeaver 7.0 ; SAP NetWeaver 7.1 ; SAP NetWeaver 7.2 ; SAP NetWeaver 7.3 ; SAP NetWeaver 7.4 ; SAP NetWeaver 7.5 ; SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package 1 for SAP NetWeaver 7.3 ; SAP enhancement package 2 for SAP NetWeaver 7.0 ; SAP enhancement package 3 for SAP NetWeaver 7.0 ; Sybase Adaptive Server Enterprise 12.5 ; Sybase Adaptive Server Enterprise 15.0 ; Sybase Adaptive Server Enterprise 15.5

Keywords

sapsso, DBSystemPassword, SSODB_PASSWORD, PREP_PRE_CHECK/INITPUT_PRE, SSODB_USER, SHOW-DB-SYSTEM-DIALOG, Java secure storage, SSFS, SAP ASE on BS, DB_SYS_PASS, DialogExecutionException, com.sap.sdt.ucp.dialog.DialogExecutionException, DB_SYS_PASS, dbinfo , KBA , BC-UPG-RDM , README: Upgrade Supplements , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.