Symptom
As a candidate moves through the recruiting application workflow, not all internal statuses need to be visible to the candidate. It is common to have a generic description for the candidate. For example, if you have an applicant status "In Progress" you can show different labels to internal users and to candidates.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental
Environment
SAP SuccessFactors Recruiting Management
Resolution
- To configure a generic description for the candidate, go to Admin Center -> Edit Applicant Status Configuration and choose your status set ID
- From there, click on any status, for example Interview, and enter the following for Internal Label and Candidate Label:
- The internal label determines how the status column appears to internal recruiting users in all areas of the Recruiting tab
- The candidate label determines how to contents of the Status column appear to candidates viewing their progress in the Jobs Applied section of the career site/careers tab
- For Internal users, you will see the status as Interview
- For Candidates (external and internal), they will see the status from their Job Management page -> Jobs applied as In Progress:
Keywords
Applicant Status Configuration, Internal Label, Candidate Label, candidates, status, CheckJobReqAppStatus, Recruiting Management, RCM , KBA , LOD-SF-RCM-APP , Applicants and Job Applications , How To