SAP Knowledge Base Article - Public

2536726 - Initiator Cannot Update Workflow for Work Permit When Request is Sent Back

Symptom

Workflows being triggered for work permit portlet. However if the change gets rejected, initiator cannot update the workflow. Button is not available.

This is not an MDF object and therefore I don't see the option to make the "pending data" true.

Environment

Employee Central - Workflow

Employee Central - Work Permit

Reproducing the Issue

1. Login or  Proxy as initiator

2. Initiate a workflow request for Work Permit.

if the request is sent back / reject for any reason such as  attachement like in the example below

3. when the request is sent back, initiator is unable to edit and update with required infomation. i.e. the "Edit" / "Update" button is missing

2017-09-19_15-45-09.png

This issue has been restested on August 26 2022

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental"

 

Cause

The Work Permit Workflow doesn't support "Update" feature

Resolution

Expected Behavior:

The initiator and approver both cannot edit the workflow.

Please withdraw the workflow and create a new one if the initiator needs to make change

Keywords

Work permit, Update, ECT-81499. , KBA , LOD-SF-EC-WFL , Workflows - Configuration, Tools, Objects & Rules , Product Enhancement

Product

SAP SuccessFactors Employee Central 1611 ; SAP SuccessFactors Employee Central 1702 ; SAP SuccessFactors Employee Central 1705 ; SAP SuccessFactors Employee Central 1708 ; SAP SuccessFactors Employee Central 1711 ; SAP SuccessFactors HCM Core 1705