SAP Knowledge Base Article - Public

2536919 - Customizing the Help System on the User/Admin Side of SuccessFactors Learning

Symptom

Is there a way to customize the Help feature available on user as well as admin side of SuccessFactors Learning?

Environment

SAP Successfactors Learning

Cause

Under LMS_ADMIN in system configurations there are two settings:

  • baseHelpRedirectURL=/help
  • helpRedirectorURI=/getHelpRedirector.do

Resolution

  • Per the Help Guide Documentation, these settings should never be changed and they do control the help guide link.
  • Product Support doesn't support any customizations done to these settings.
  • Please reach out to an implemenation partner or professional services to inquire if there is a way to customize or get a custom extenstion created in which will allow for a different functionaility for those settings.

Keywords

sf, success factors, LMS, help functionality, change, customize help link, user side, admin side , KBA , LOD-SF-LMS-COR , LMS Core - Items, Catalog, Curricula , Problem

Product

SAP SuccessFactors Learning all versions