SAP Knowledge Base Article - Public

2537274 - My Team's Visits Query is Not Showing Correct Data


My Team's Visits query is not showing correct data.


SAP Hybris Cloud for Customer

Reproducing the Issue

  1. Go to the Visits work center.
  2. Go to the Visits view.
  3. Select the query 'My Team's Visits'.
  4. Click on Go.

Expected visits are not available or unexpected visits are displayed.


The query considers org units of owners and attendees in visits. If the employee, who is the owner or an attendee of the visit, belongs to the org unit of the logged in manager or employee, or the logged in manager is manager of a parent org unit, the related visits are displayed in the 'My Team's Visits' query.


This is the expected system behavior.


my team's visits, query, visit query, manager query , KBA , LOD-CRM-ACT-VST , Visit Planning , How To


SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions