SAP Knowledge Base Article - Preview

2537391 - Error in Ticket 'You can't Copy the Document, Because Reference Document is Inconsistent.'

Symptom

When creating a follow-up document from a ticket you receive the mentioned error.


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Environment

SAP Cloud For Customer

Product

SAP Cloud for Customer core applications 1708 ; SAP Hybris Cloud for Customer add-ins 1708

Keywords

Ticket Creation Error, Follow- up document , KBA , LOD-CRM-SRP , Service Request Processing , How To

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